Hotel General Manager
Success Africa LTD
Kampala, Uganda
2d ago
source : BrighterMonday

Job Summary

Success Africa is a leading Human Resource and Organizational Development (OD) Consultancy firm with its key operations within Uganda, and presence within the region.

Our client, a leading Resort based near Kampala is looking to engage the services of a suitable individual in the position of General Manager.

  • Minimum Qualification : Bachelor
  • Experience Level : Management level
  • Experience Length : 8 years
  • Job Description

    Do you have strong entrepreneurial and innovation abilities? Do youhave strong leadership & Management abilities? Are you very passionateabout the hotel & hospitality industry?

    Are you assertive, tenacious andview challenge as an opportunity to tranform and grow? If your answer is yes,then this is a great opportunity for you.

    The General Manager will provide overall strategic leadership andgeneral oversight of the day to day operations of the hotel leading a highlytechnical team that is expected to deliver exceptional service, ensure optimaluse of facilities and champion a high performance client centric serviceculture all in line with the Strategic Plan, Markerting Plan and UHOAguidelines

    In addition to being an ambassador for the Hotel brand and acting as theHotel spokeperson, the General Manager will be expected to successfully deliveron the underlisted Key Result Areas (KRA).

    Key Result Area (KRA)

    1. Financial Management

  • Revenue maximization
  • Financial monitoring,performance & reporting
  • Preparation of overallbudget and forecasts
  • Cost & energy saving initiatives
  • 2. Sales and Marketing

  • Oversee sales activities ofthe property and meet revenue objectives.
  • Identify and seek outpotential business in viable local, regional & International markets.
  • Increase brand awareness andappreciation
  • 3. Guest Satisfaction

  • Enable consistent guestsatisfaction ratings
  • Facilitate efficient and effective service
  • Monitor overall customersatisfaction
  • 4. Planning and Organizing

  • Legal & regulatorycompliance
  • Conduct Industry trendanalysis and make suggestions for improvement of the operation
  • Quality assurance
  • Risk and crisis management
  • 5. Employee Management

  • Optimal staff retention& development
  • Team performance management
  • Adherence to all relatedemployment laws and regulations.
  • Timely conflict &grievance management
  • 6. Property Management

  • Overall supervision ofproperty and maintenance register
  • Compliance with health andsafety standards and by-laws in place
  • Management of assetsregister
  • Inspect and document repairsand cleanliness of property to ensure optimum upkeep and repair, hotelroom cleanliness and overall property appearance.
  • 7. Stock Management

  • Monitor robust stores andinventory management system
  • Adherence to purchasing andsupply standards and processes
  • 8. Health and Safety

  • Champion environmentalmanagement, property hygiene, health & safety initiatives
  • Oversee compliance withstatutory food & hygiene standards
  • Qualifications

  • Masters Degree in hospitality management or business desirable
  • Bachelors degree in hospitality management, business or relatedfield a must
  • Diploma in Hotel management from UTALI college Kenya, or otherreputable hospitality training facility, desirable
  • Experience in opening, managing or re-positioning a hotel with clearprofessional high impact track record highly desirable
  • Experience

  • At least 8 (eight) year’s experience working within a hotel and as partof the Senior Management Team (SMT)
  • Demonstrated ability to articulate and provide strategic advice at Boardlevel on the direction and potential expansion of the business, highlydesirable
  • Desired attributes

  • Strong entrepreneurial capabilities and business acumen
  • Warm and likable personality, assertive & confident
  • Strong leadership administrative and organizational skills
  • Ability to multi-task & champion high-level prioritization
  • Proactive creative approach to issues
  • Strong data collection, analytical & presentation skills
  • Critical thinking capabilities coupled with strong problem solvingskills
  • Good proposal and report writing skills.
  • Proficiency in basic computer packages.
  • Strong planning & organization skill capabilities
  • Strong Communication, influencing capability & Interpersonal skills
  • Ability to work and motivate multicultural & technical teams
  • Must be a self-motivated and reliable person who can work with minimalsupervision
  • Unassailable integrity and commitment to high ethical conduct &confidentiality
  • Methodical, organized mind with great attention to detail
  • Ability to intiate and maintain strong business networks
  • Strong computor and digital capabilities
  • Could it be you we are looking for?

    If you are interested in joining a dynamic and forward lookingorganization, submit your application letter and CV only on recruitment success-africa.

    com by5 : 00pm on 07 / 08 / 2020. Your application letter must carry the reference number : H-GM / 01 / 20. Document size limit : 2MBs

    In your application, highlight your leadership experience from childhoodto date. If you speak a second international language and / or good with amusical instrument, it would be an added advantage worth highlighting too

    Any form of canvassing willlead to the

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